Folding door
Manufacturer of the Compact door

Privacy policy

Rolflex Nederland BV Rolflex Nederland BV, registered at Nijverheidsweg 23, 7081 AE GENDRINGEN, is responsible for the processing of personal data as presented in this privacy declaration.

Contact details:

https://www.rolflex.com Nijverheidsweg 23 7081 AE GENDRINGEN 0315695959

Personal data that we process

Rolflex Nederland BV processes your personal data because you make use of our services and/or because you submit these data to us yourself.

Below you will find a summary of the personal data we process:

  • First name and surname
  • Gender
  • Address details
  • Telephone number
  • Email address
  • IP address
  • Other personal data which you actively provide, for example by creating a profile on our website, in correspondence and by telephone
  • Location details
  • Bank account number

Special and/or sensitive personal data that we process

Our website and/or service is not intended to collect information on website visitors under the age of 16 unless they have the consent of their parents or guardian. However, we cannot check whether a visitor is aged 16 or over. We therefore advise parents to be aware of their children’s online activities, in order to prevent the collection of information on children without parental consent. If you are convinced that we have collected information on a minor without such consent, please contact us at verkoop@rolflex.com, and we will delete this information.

For which purpose and on what basis do we process personal data?

Rolflex Nederland BV processes your personal data for the following purposes:

  • To process your payment
  • To send out our newsletter and/or advertising leaflet
  • To be able to call or email you if necessary in order to provide our services
  • To inform you of changes to our products and services
  • To offer you the opportunity to create an account
  • To deliver goods and services to you
  • Rolflex Nederland BV also processes personal data if we are legally obliged to do so, such as information we need for our tax returns.

Automated decision-making

Rolflex Nederland BV does not take decisions about issues which may have (considerable) consequences for people on the basis of automated processes. This relates to decisions which are taken by computer programs or systems without human involvement (for example, by an employee of Rolflex Nederland BV). Rolflex Nederland BV uses the following computer programs or systems:

We use our own in-house developed CRM program in which we process information like quotes and order information.

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device's IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by clicking on this link.

You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link

How long do we retain personal data?

Rolflex Nederland BV retains your personal data for no longer than is strictly necessary to achieve the purposes for which your data were collected. We use the following retention periods for the following (categories of) personal data:

(Category)

Rolflex retains the following data from organisations and private individuals; these data are retained because, and for as long as, the organisation or person is a (potential) customer, which means that they have requested quotations and/or have placed orders.

  • Personal data
  • Address
  • Email address
  • Other personal data
  • Bank account number
  • IP address
  • Location details:

The reason for retaining these data is for your convenience as a user; the retention period is 26 months. 

Sharing personal data with third parties

Rolflex Nederland BV will not sell your data to third parties and will only provide these data where this is required for the fulfilment of our contract with you or to comply with a legal obligation. We enter into a processing contract with companies that process your data on our behalf, in order to ensure the same level of security and confidentiality in relation to your data. Rolflex Nederland BV remains responsible for such processing.

Cookies, or similar technologies that we use

Rolflex Nederland BV uses only technical and functional cookies, and analytical cookies which do not infringe upon your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone the first time you visit this website. The cookies we use are necessary for the technological operation of the website and your convenience. They ensure that the website works properly and, for example, retain your preference settings. We can also use these cookies to optimise our website. You can unsubscribe from cookies by configuring your internet browser so that it no longer saves cookies. You can also delete all of the information previously saved using the settings in your browser.

Viewing, amending or deleting data

You have the right to view, correct or delete your personal data. You also have the right to withdraw any consent for data to be processed, or to object to the processing of your personal data by Rolflex Nederland BV, and you have the right to data portability. This means that you can request us to forward the personal data that we hold on you in a computer file to another organisation, nominated by you.

 

 

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